Map of an Indian city showing roads, waterways, and vegetation
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Navigation Tool for Indian Cities

Google UX Design Professional Certificate | User Experience design | Visual Design

The pulse of Indian city life is defined by its streets and how people move through them. This project explores the potential to redesign and elevate urban navigation tools specifically tailored for the Indian context. Starting with extensive foundational research on the anatomy and function of maps, the project synthesizes these insights to frame a clear problem statement. By mapping user personas and their primary pain points, the research seamlessly translates into targeted ideation, culminating in the final prototype.

Background

A foundational background study was conducted to explore the core utility of maps and how users naturally interact with them. By reviewing historical precedents in cartography, the goal was to extract the essential design elements that make a map both intuitive and highly readable. By synthesizing these insights, the primary objective was to identify the characteristics that define a highly legible, user-centric, and effective map.

Background research into maps, landmarks, paths, edges, nodes, and districts

Preliminary user research

An online survey was conducted to understand how people in India use navigation apps and which ones they prefer. The research focused on their most common modes of transport, the journeys they make, and the challenges they face while navigating Indian cities.

Navigation app survey findings and user comments

Key insights

Key insights for routing, navigation guidance, and real-time updates

Competitive analysis — Google Maps and Nolli app

Google Maps is one of the most robust navigation applications available today. This audit examines how its global features translate to India’s localized navigation habits, dense urban layouts, and diverse mobility needs.

Step 1: Analyzing user flow

Competitive analysis of Google Maps and Nolli app user flows
Nolli app user flow

Step 2: Analyzing visual design of the actual map

Visual analysis of Google Maps across street, neighbourhood, ward, zonal, and city scales

Design goals

Design goals connecting user pain points to navigation design opportunities

Visual design exploration

Drawing from an architectural background, the design focuses on spatial hierarchy and wayfinding—making the map interface both more readable and intuitively perceivable while preserving the familiar navigation experience.

1. Colour scheme — district scale

District-scale colour scheme for an Indian city map

2. Map pins and icons

Indian streets are densely packed and incredibly vibrant. Therefore, designing of these pins became extremely crucial, so that it allows the clustering and overlapping of various information. Each marker can be anchored to its exact street—so users are never left guessing in a maze of crowded intersections and parallel lanes. The colour scheme is also done based on Urban studies grouping of different landuse components of Indian cities.

Map pins and icons organised by urban land-use category

3. Map at different scales

City-scale map exploration

City scale

CitiesTownsProvincesVillages

Zonal-scale map exploration

Zonal scale

City landmarksImportant junctionsRailway stationsMajor bus stopsCity areasRecreational areas

Neighbourhood-scale map exploration

Neighbourhood scale

JunctionsTraffic signalsImportant roadsLakesLanduse

Busy street in an Indian city
Crowded traffic junction in an Indian city
Dense commercial street in an Indian city
Street-scale navigation map before route selection

Street scale

Street-scale navigation map with route selection

Work in progress

Appendix

User perception research — mapping activity

To understand people’s perception of maps, a mapping activity asked participants to select a familiar daily journey and draw a map from memory without phones. The exercise reveals which landmarks, turns, intersections, and distance cues are most meaningful for navigation.

User perception research mapping activity comparing actual routes and remembered routes